Warranty

Product Warranty Coverage

 
ACCESSORIES
  • Warranty Period 

    Clip Light – 1 Year Warranty 

    All Other Accessories – 90 Day Money-back Guarantee 

BULBS
  • Warranty Period
    90 Day Money-back Guarantee 
BALLASTS
  • Warranty Period
    Limited 3 Year Warranty
FLUORESCENT GROW LIGHTS
  • Warranty Period
    90 Day Money-back Guarantee 
GROW TENTS
  • Warranty Period
    90 Day Money-back Guarantee 
HID GROW LIGHTS KITS
  • Warranty Period
    90 Day Money-back Guarantee 
LED GROW LIGHTS
  • Warranty Period
    Limited 2 Year Warranty 
REFLECTORS
  • Warranty Period
    90 Day Money-back Guarantee
VENTILATION
  • Warranty Period
    90 Day Money-back Guarantee

Warranty Information

Our warranty only provides coverage for manufacturing defects. The warranty is invalidated in the event of any one or more of the following situations: repairs or actions done by unauthorized parties, problems caused by atmosphere and surrounding conditions, improper storage, damaged caused by maintenance/disassembly, missing serial numbers, refurbished or imported products, secondhand purchases, unauthorized dealer purchases, improper installation, wear and tear, malfunctions, service delays, improper use and operation, leased and rented products, problems caused by structural stress or conditions.  

Contact Us

Please send all questions to our Customer Care Team at support@apollohorticulture.com and include the product's model number, serial number, and date of purchase in your email 

Authorized Apollo Horticulture Distributors

  • Lowballer
  • Amazon LLC
  • Fire Sale Merchant

Warranty Activation Process

DO NOT SHIP BACK PRODUCTS WITHOUT A WARRANTY CLAIM   

To start a warranty claim, email support@apollohorticulture.com and include the following information:  

  • Purchase Order Number (Amazon/eBay/Walmart)  
  • A description of the defect or issue  
  • Your preferred shipping address